![]() ![]() You can also see ticket responses on your Ticket Status page. If a Game Master cannot reach you in-game, or if the issue does not need further information, they may send an in-game mail to the character that submitted the ticket. If you don't see it, restore your UI to its default settings. Note: Some UI modifications can cause the GM Chat Request icon to be invisible. If someone claims to be a Game Master, but doesn't have that icon, report and block them. Game Masters have a tag next to their names in chat. This icon only appears if a Game Master is attempting to contact you, and its border flashes blue when a message is received. World of Warcraft In-Game Chat and AppearanceĬlick on the GM Chat Request icon located in the upper right corner of your screen to open the Game Master chat window. ![]() Official emails from customer support come from If you doubt the authenticity of an email from a address, visit our Suspicious Emails and Phishing article for more information. World of Warcraft in-game chat and appearance.Communicating With a Game MasterĪ customer support representative may contact you in the following ways: If you need to reach customer support, contact us.Ī Game Master will never ask you to do anything that would compromise an account or its personal information.
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